Privacy Policy

Privacy Policy

Sparkle Tech Window Washing LLC

Effective Date: October 11, 2026
Last Updated: October 11, 2026

Sparkle Tech Window Washing LLC (“we,” “our,” or “us”), represented by Haylie Bowens, respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit https://reviewstwentyfour.com, use our services, submit a form, or communicate with us, including through SMS text messages.

By using our website or services, you acknowledge this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Name and contact information, including email address, telephone number, and mailing address.

Information you submit through website forms, inquiries, surveys, or other communications.

Information necessary to provide our services and respond to your requests.

Service and Communication Information

Records of inquiries, customer support requests, and communications with us.

SMS messaging preferences, consent records, opt-in timestamps, and opt-out requests.

Information about services requested, appointments, and related interactions, where applicable.

Technical Information

IP address, browser type, device information, and operating system.

Website usage data, pages visited, and interactions with our website.

Cookie identifiers and similar tracking information, where applicable.

We collect information directly from you, automatically through our website, and through service providers that help us operate our business.

2. How We Use Information

We may use the information we collect to:

Respond to inquiries and provide requested services.

Communicate with you about requests, appointments, service updates, and customer support.

Send SMS messages when you have provided the required consent.

Send promotional or marketing communications only where permitted and where the required consent has been obtained.

Maintain records of communication preferences and consent.

Operate, maintain, and improve our website, services, and customer experience.

Monitor website performance, prevent fraud, maintain security, and troubleshoot technical issues.

Comply with applicable laws, regulations, and legal obligations.

We do not use SMS consent as permission to send messages on behalf of unrelated businesses.

3. SMS & Communications

When you provide your telephone number and explicitly opt in to receive text messages from Sparkle Tech Window Washing LLC, you agree to receive the categories of SMS messages described in the applicable consent disclosure.

Depending on your selections and interactions with us, messages may include service-related notifications, appointment reminders, responses to inquiries, customer support communications, or promotional messages where separately authorized.

SMS consent and messaging disclosures

Consent: SMS messages are sent only when the required consent has been obtained. Providing a telephone number alone does not constitute consent to receive SMS messages.

Voluntary participation: Consent to receive text messages is not a condition of purchasing goods or services or submitting a website form.

Message frequency: Message frequency may vary depending on your interactions, service requests, and the messaging program you select.

Message and data rates: Message and data rates may apply, depending on your mobile carrier and service plan.

Opt-out: You may opt out at any time by replying STOP to a text message. After processing your request, we will stop sending messages covered by that opt-out, except for any permitted confirmation or other communications allowed by law.

Help: Reply HELP for assistance or contact us using the information provided in the Contact Information section below.

Consent records: We may maintain records of consent, message delivery, and opt-out requests to document compliance and respect your communication preferences.

We do not treat consent to receive marketing messages as consent to receive unrelated categories of messages. Where applicable, marketing and non-marketing SMS consent are collected separately.

4. Data Sharing Policy

We do not sell your personal information or disclose it to third parties for their independent marketing purposes in violation of this Privacy Policy.

Mobile information and SMS consent protection

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

All categories of personal information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, transfer, or disclose SMS consent, mobile opt-in records, or permission to receive text messages to unrelated third parties or affiliates for their marketing or promotional purposes.

We may disclose limited information to service providers and subcontractors when necessary to support our business operations, including customer service, website hosting, CRM functionality, and delivery of communications. Such providers may process information only as necessary to perform services on our behalf and subject to applicable contractual, confidentiality, and legal safeguards.

We may also disclose information when required by law, in response to valid legal process, to protect our rights or the safety of others, or in connection with a business transfer where legally permitted.

5. Cookies & Tracking

Our website may use cookies, pixels, analytics tools, and similar technologies to support website functionality, understand visitor activity, improve performance, and measure the effectiveness of our website.

These technologies may collect information such as browser type, device identifiers, IP address, pages viewed, and interactions with website content.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These safeguards may include access controls, account protections, and the use of service providers that maintain security measures appropriate to their services.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

7. Third-Party Services

We may use third-party platforms and service providers to operate our website, manage customer relationships, process inquiries, and communicate with customers.

GoHighLevel

We may use GoHighLevel as a customer relationship management (CRM), automation, and communications platform to manage contact records, website inquiries, consent records, and authorized communications.

GoHighLevel acts as a service provider or data processor when processing personal information on our behalf, subject to the applicable service terms and data protection arrangements.

We may also use website hosting providers, analytics services, email providers, and telecommunications or messaging providers as necessary to operate our business.

Third-party services process information under their applicable terms and privacy policies. We encourage you to review those policies when interacting directly with third-party websites or services.

Our use of these providers does not authorize them to use SMS opt-in data or consent for their own independent marketing or promotional purposes.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and service records, document SMS consent and opt-out requests, resolve disputes, and meet applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer needed, we will take reasonable steps to delete it, securely dispose of it, or de-identify it, subject to applicable legal and operational requirements.

9. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of personal information, subject to legal exceptions.

Withdraw consent where processing is based on consent.

Opt out of marketing communications.

Opt out of SMS messages by replying STOP.

Request information about how your personal information is collected, used, and disclosed.

To exercise an applicable privacy right, contact us using the information in the Contact Information section. We may need to verify your identity before processing certain requests.

You may continue to receive certain legally required or transactional communications where permitted, even if you opt out of promotional communications.

10. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after an update does not override any consent requirement imposed by applicable law.

12. Contact Information

For questions about this Privacy Policy, requests concerning your personal information, or assistance with SMS communications, contact:

Sparkle Tech Window Washing LLC
Representative: Haylie Bowens
Website: https://reviewstwentyfour.com
Email: [email protected]
Phone: 623-233-0404
Mailing Address: 24654 N Lake Pleasant Pkwy, 103-152, Peoria, AZ 85383

For SMS assistance, you may also reply HELP to a message you receive from us. To stop receiving SMS messages, reply STOP.